when a customer of our newly established investigation company asked us, “Can you help us deal with all these sellers that are killing us on Amazon?”

As a fledgling, family-run business focused on helping companies combat online and cyber threats, we partnered with a large law firm to find the best way to help. We tackled the investigative and technical challenges while they handled the legal aspects. Together, we worked with about 30 brands as we refined the strategies that have become the foundation of our work today.

Fast forward to today, and that initial collaboration has evolved into robust monitoring and investigation systems designed to uncover and stop bad actors in the eCommerce world. We remain family-run and committed to treating our clients and partners like family—a philosophy that has helped us build lasting relationships with hundreds of brands and an ever-growing network of service provider partners.

Our passion is to stay ahead of the curve, constantly adopting cutting-edge tools, tactics, and ethical practices to help our clients navigate an ever-changing eCommerce landscape where illicit actors’ tactics evolve monthly.

If you think we might be able to help—or if you have an idea to support eCommerce brands where we can assist—we’d love to hear from you.